Optional plugins to install on Rithum Switch are available to purchase here
On completing your plugin purchase you will receive an email titled "Your Plugin Licences". If you don't receive this email then please check your junk mail folder. If it still hasn't been received then please report it to us at support@rithumhome.com quoting your order number.
The licences email will contain a licence assignment link (one for each licence purchased). Click on the link to open our licence assignment web page.
Follow these instructions for each licence & Rithum. Please ensure you assign the correct licence(s) to the correct device(s) as assignment is final and licences cannot be reassigned.
IMPORTANT NOTE: Please ensure that the switch has updated its firmware to at least version 3.6.0 before adding plugins. On first connecting the switch to the network allow 5 minutes for the automated update to take place. If it does not update then please contact us at support@rithumhome.com quoting the serial number of the switch.
NB: The authorisation code changes approximately every 12 hours.
On Rithum Switch:
Open the Settings page:
Press 'System':
Press 'About':
This will show the serial number and current authorisation code for your Rithum:
Enter your serial number and authorisation code where indicated on the licence assignment web page then press 'Submit'. You will then see a message confirming that the licence has been successfully assigned.
NB: The authorisation code changes approximately every 12 hours.
Once a plugin has been assigned
Rithum Switch will automatically download and install newly assigned plugins within 12 hours. However, they can be installed immediately by doing Integrations > Installed Plugins > Check for updates... If new plugins or updates are available then the device will reboot and install them.
If it is the first time that your Rithum Switch has been connected to WiFi then please allow a few minutes for it to perform a firmware update. When that happens then it will also install your assigned plugins.
Now enter the 'Integrations' menu:
'Installed Plugins' will show a list of your currently installed optional plugins along with their version numbers.
Press 'Add Integration':
You will now see a list of possible integrations to add which should include your newly added plugin integration.
Press on the integration to add and then follow the instructions in the user guide for the specific plugin.
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